Apple Hit With Class Action Seeking $5 Million Over Apple Watch Defect

Apple Hit With Class Action Seeking $5 Million Over Apple Watch Defect

"The Watches all contain the same defect and/or flaw, which causes the screens on the Watches to crack, shatter, or detach from the body of the Watch (the "Defect"), through no fault of the wearer, oftentimes only days or weeks after purchase", the complaint reads, according to the report. Complainants are seeking $5 million in restitution for Apple's refusal to acknowledge and rectify the problem.

Not only does the filing mention that the screens all have the same defect that lead them to crack, it claims that Apple knew about this defect "at or before the time" it began selling the Apple Watch to consumers. Sciacca also seeks class-action status to be able to include anyone in the United States who purchased any of the four Apple Watch models. While it hasn't released exact sales figures for the Apple Watch, if every customer starts asking for big payouts due to a design fault that would be painful even for a company the size of Apple! The company is accused of "actively" concealing problems, and denying the existence of any defect, instead labeling incidents as "accidental damage" and refusing to honor warranties. It definitely does for Apple, and with a physical defect like that, an exchange or return would be justified.

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The company of course denied it was a problem because - as everybody knows - Apple never makes any mistakes and never does anything that isn't 100 per cent ideal or intentional. Some users reported the back of their devices had come off; others reported the screen popping off.

Apple Watch warranties extended beyond battery issues, however. And while it's unclear what might have caused the screen to detach in some circumstances, an expanding battery could cause the problem. Filed in California, the lawsuit is for a relatively small amount - $5 million - but seeks class certification on behalf of all Apple Watch owners and is attempting to raise awareness of Apple's alleged efforts to hide the defect from customers. On or around March 9, 2018, the screen on Sciacca's Watch unexpectedly detached from the Watch's body shortly after he removed the watch from its charger (shown below). So he took it to an Apple store where he was told it wasn't as a result of a swollen battery and so wasn't under warranty.

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